In order to ensure and protect the rights and legitimate interests of investors investment ombudsman:
1) considers the treatment of investors on issues arising in the course of running investment activities in the Republic of Kazakhstan, and make recommendations for their resolution, including interacting with government agencies;
2) assists investors in addressing emerging issues in pre-court and pre-trial procedure;
3) develops and submits recommendations to the Government of the Republic of Kazakhstan on improving the legislation of the Republic of Kazakhstan on the issues of investment activity.
Recommendations of the investment ombudsman issued in the form of letters and minutes of meetings at the investment ombudsman.
Investment Ombudsman consults with government agencies and organizations, and protocol meetings to address issues of investors arising out of court and in pre-trial procedure.
If investors issues can not be resolved in accordance with the legislation of the Republic of Kazakhstan, Investment Ombudsman develops and makes recommendations for the improvement of the Republic of Kazakhstan legislation for the Government of the Republic of Kazakhstan.